PERFORMANCE ASSESSMENT FOR LINER SHIPPING INDUSTRY: A MULTI-ATTRIBUTE ANALYSIS BY THE BALANCED SCORECARD (BSC)

Performance assessment for liner shipping industry: a multi-attribute analysis by the balanced scorecard (BSC)

This paper investigates the performance assessment of liner shipping industry and presents a multi-dimensional evaluation framework to ensure both financial and non-financial monitoring.The traditional performance assessment approach is based on the financial indicators such as ratio analysis, but it is limited to the fiscal perspective.The meaning

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